Delete your account

Hoppit: Habit Buddies · last updated: July 28, 2026

You can delete your hoppit account yourself, in the app, in three taps. If you can't get to the app, email us instead. Either way, here's exactly what happens to your data.

Delete it in the app

Open hoppit and go to Profile.
Tap Settings.
Tap Delete account, then confirm.

That's Profile → Settings → Delete account. It takes effect the moment you confirm — there's nothing to wait for and no one to ask.

If you can't open the app

Uninstalled hoppit, lost the device, or can't sign in? Email support@hoppit.app and ask us to delete your account.

Please write from the email address your account uses. That address is how we check the request is really yours before anything is deleted — it's the only proof we have when you can't sign in. If a request arrives from an address we can't match to an account, we'll write back and ask rather than guess.

What happens when you delete

You leave every group you're still in. If you own one, ownership passes to the member who has been in it longest; if there's no one left to pass it to, the group ends.
Your account is deactivated immediately. You're signed out, you stop appearing in your friends' groups, and no one can poke or notify you.

What's deleted, what's kept, and for how long

Your personal data is erased 30 days after you delete. A daily job clears your profile photo, email address, and push-notification token, resets your name and time zone, and unlinks your Apple, Google, or email sign-in for good.
Signing back in during those 30 days reactivates your account. It's the same account, not a new one — which is the difference between a pause and a deletion, so it's worth being sure. (The groups you left stay left; you'd need a fresh invite to rejoin.) After the 30 days there's nothing left to sign back in to.
Your check-in photos and videos are already gone, either way. They're deleted from storage once your group's day settles — within about 24 hours of being posted — whether or not you ever delete your account.
What remains is an anonymous record. After the 30 days it reads "Deleted user" and carries no email, no photo, and no link to any sign-in — nothing that identifies you, and nothing anyone could sign back in to. It stays only so your friends' past streaks and group history don't break.

Deleting some of your data, without deleting your account

You don't have to close the account to get rid of something. Here's what you can do yourself, and what each one actually removes:

A comment you wrote — open the comment thread, press and hold your comment, choose Delete, and confirm. It's gone right away, for everyone.
A reaction you left — tap the same reaction again to take it back. It's removed right away.
A check-in photo or video — you don't need to do anything. The file is deleted from our storage once your group's day is over, usually within about 24 hours. There is no way to remove it sooner, so treat a check-in as public to your group the moment you post it.

Leaving a group is not a deletion. It stops you taking part and stops the notifications, but the check-ins and comments you already posted there stay as they are — your friends' streaks and their group's history are built on them.

The record of a check-in — the day it happened and its stamp — is kept even after the photo is deleted, because streaks and the calendar are built from it. If you want that history removed too, that's an account deletion, above. For anything else, email support@hoppit.app from the address your account uses and say what you'd like removed.

Questions

Email support@hoppit.app and a person will answer. See also our Privacy Policy.